1. Who we are / Contact details
Address: 52-A, First Floor, Shastri Nagar, Model Town, Opp. BCM Arya School, Ludhiana, Punjab (141002).
Phone: +91 85449 50124 / +91 74374 01124.
Email: info@fitlydietclinic.com
2. Information we collect
We may collect:
- Contact details: name, email, phone number (from contact or sign-up forms).
- Health information: diet preferences, medical history, lab reports — only if you voluntarily provide for consultation.
- Usage data: IP address, browser type, pages visited, cookies and analytics data.
3. How we use your information
We use your data to:
- Provide consultations and personalised diet plans.
- Respond to enquiries and schedule appointments.
- Send appointment reminders, service updates, and promotional offers (only if you consent).
- Improve our website, services and security.
4. Opt-In / Consent clause
By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.
5. Cookies & tracking
We use cookies and similar technologies to improve your experience and for site analytics. You can disable cookies in your browser, but some features may not work properly.
6. Data sharing & third parties
We do not sell or rent your personal data. We may share data with: service providers (e.g., email, SMS platforms, payment processors), or when required by law. Any third party will only receive the minimum data necessary and must protect it.
7. Data security & retention
We store data securely and retain it only as long as needed for the purposes described or as required by law. You can request access, correction, or deletion of your personal data by contacting us.
8. Your rights
9. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.